Iowa State employees get special access to TripLingo

Overview


Easily Install TripLingo Today

  1. Choose your app store below
  2. Enter in your Iowa State email address
  3. You're in!
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Special Access for Iowa State Members

fullaccess

1. Full access to content

wifi

2. Free calls over WIFI

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3. Unlimited Voice Translations

Features

TripLingo is the ultimate tool for international travelers. Learn essential phrases, instantly translate your voice or connect to a live translator, get a crash course on the local culture and so much more. Check out some of our features below.


  • Phrasebook

    • 2,000 phrases in 13 languages with Normal & Slow Audio
    • Four slang levels: formal, casual, slang & crazy
    • Flashcards, quizzes & audio lessons for easy learning
    phrasebook
  • Voice Translator

    • Instant two-way voice translator
    • Works in 20 languages
    • Speak, type or copy phrase to be translated
    • Can also connect to a human translator via phone
    translator
  • Culture Notes

    • Culture crash course for quickly learning local etiquette and customs
    • Information in 8 categories, including business etiquette, general etiquette, country history and more
    culture guide
  • Wifi Dialer

    • Call any international phone number using a Wi-Fi connection
    • Import contacts for easy calling
    • $10 in calling credits included- can save $30 on a 10-minute call
    wifi dialer
  • Travel Tools

    • Situation-specific tip calculator tells you what to tip in restaurants, taxis and hotels
    • Currency converter
    • 10,000 word offline dictionary
    travel tools

FAQ




What languages are available?


TripLingo includes full content in 13 languages, with support for 19 languages using the instant voice translator and access to a live translator in over 180 languages. For a full list please visit our languages page.


What if I need assistance?


Please email support@triplingo.com if you need assistance and we’ll get back to you right away. You can also call us at +1 404.333.8355 if you need immediate assistance. Be sure to let us know of about the nature of your problem so we can assist you a quickly as possible.


Does my phone need access to data to use Triplingo?


In short, no- though some features do require a data connection. Only the Voice Translator, access to a Live Translator, and the Wi-Fi dialer require internet access to use. Everything else- the phrases, dictionary, culture information, audio lessons, and travel tools work without a data connection.

However, you do need to download the phrase packs for a language using a data connection to have access to all phrases, phrase audio and audio lessons. These require a separate download because if we included them in the initial download the app would require over 1GB of data.


How much data do the Voice Translator & Live Translator use?


These functions require data, though the data required is minimal. A typical Voice Translation requires approximately .02 megabytes of data usage, which will cost you approximately $.10 on the worst data roaming plans. One minute of Live Translator usage requires approximately .3 megabytes of data, which will cost you ~$1/minute on the worst data plans.


Is the Currency Converter updated?


We use exchange rates from the European Central Bank. These rates are updated every time you open the application when you have a data connection. If you don’t have a data connection the currency converter will use the most recent data from the last time you used the application when you had a data connection.



Is the content up-to-date?


We have a thorough process for updating language and culture content. This content is created and curated using professional language and culture experts. Every six months we have all of the content reviewed and updated to ensure it is accurate and up-to-date.


What happens if I run out of Live Translator or Wi-Fi minutes in the middle of a call?

If you run out of your credits for either feature during a call we do not cut off the call. However you will need to purchase additional credits before placing another call.


Am I charged for Live Translator minutes while waiting for the translator?


It takes approximately 30 seconds to get connected to a live translator. You are NOT charged during this time- your credits are reduced only when you are actually connected to the translator.


How are calls made to phone numbers included in the app?


We allow companies to include phone numbers to their travel agency, security provider or other relevant phone numbers. You have the option of making these calls using either your device’s phone or using a data connection inside of TripLingo.

If you select the SIM method of calling, the call will be made using your device’s phone just like if you dialed the number yourself.

If you use the Data method of calling, TripLingo will place the call using your phone’s data connection. If you’re connected to Wi-Fi then the call will be placed using that connection. If you’re connected to your phone’s network data connection, the call will be placed using that connection.