COPYRIGHT © 2014, TRIPLINGO, LLC
TripLingo is the ultimate tool for international travelers. Learn essential phrases, instantly translate your voice or connect to a live translator, get a crash course on the local culture and so much more. Check out some of our features below.
TripLingo includes full content in 13 languages, with support for 19 languages using the instant voice translator and access to a live translator in over 180 languages. For a full list please visit our languages page.
Please email firstname.lastname@example.org if you need assistance and we’ll get back to you right away. You can also call us at +1 404.333.8355 if you need immediate assistance. Be sure to let us know of about the nature of your problem so we can assist you a quickly as possible.
In short, no- though some features do require a data connection. Only the Voice Translator, access to a Live Translator, and the Wi-Fi dialer require internet access to use. Everything else- the phrases, dictionary, culture information, audio lessons, and travel tools work without a data connection.
However, you do need to download the phrase packs for a language using a data connection to have access to all phrases, phrase audio and audio lessons. These require a separate download because if we included them in the initial download the app would require over 1GB of data.
These functions require data, though the data required is minimal. A typical Voice Translation requires approximately .02 megabytes of data usage, which will cost you approximately $.10 on the worst data roaming plans. One minute of Live Translator usage requires approximately .3 megabytes of data, which will cost you ~$1/minute on the worst data plans.
We use exchange rates from the European Central Bank. These rates are updated every time you open the application when you have a data connection. If you don’t have a data connection the currency converter will use the most recent data from the last time you used the application when you had a data connection.
We have a thorough process for updating language and culture content. This content is created and curated using professional language and culture experts. Every six months we have all of the content reviewed and updated to ensure it is accurate and up-to-date.
If you run out of your credits for either feature during a call we do not cut off the call. However you will need to purchase additional credits before placing another call.
It takes approximately 30 seconds to get connected to a live translator. You are NOT charged during this time- your credits are reduced only when you are actually connected to the translator.
We allow companies to include phone numbers to their travel agency, security provider or other relevant phone numbers. You have the option of making these calls using either your device’s phone or using a data connection inside of TripLingo.
If you select the SIM method of calling, the call will be made using your device’s phone just like if you dialed the number yourself.
If you use the Data method of calling, TripLingo will place the call using your phone’s data connection. If you’re connected to Wi-Fi then the call will be placed using that connection. If you’re connected to your phone’s network data connection, the call will be placed using that connection.